Customer Perspective on Benefits of OEE

There is always interesting new benefits of OEE from a customer perspective especially as it relates to a positive experience for operators and people on the shop floor. A recent interview dug up these golden nuggets:

“We now have a tool to communicate to the people on the shop floor that our performance can improve.”

“The OEE data provided improves human as well as machine-to-machine communications.”

“We believe we can use Memex data to motivate employees with a shared understanding of how we can be more productive, and that’s what it’s all about.”

“Our biggest differentiator is productivity and OEE helps us identify areas to improve our efficiency.”

“Machines are islands of unconnected information – like having a group of office PCs, each with different software – now we can network machines together, just like networking an office.”

“We had passive OEE with manual clip boards and now we have active OEE, visible in the plant.”

“The key to better productivity is not just to track performance, but to act on problems in real-time.”

“Machine connectivity unites the islands of machine automation, establishing a fully-connected, enterprise-wide manufacturing nervous system that gives real-time visibility of production and the ability to adapt and control each machine.”

“Customers can see and believe in what we’re doing to improve on time delivery because we have traceability of machine operations through OEE.”