R2R:I – Walkthrough

An introduction to MERLIN Tempus’ unique Recognition to Resolution process. Easily go from identifying an issue using a variety of views within Tempus (dashboards, shop floor viewer, event monitor, report generator), to resolving them using built-in collaborative tools.

M:I – Highlights

A highlight video introducing new or returning users to the key features of the MERLIN Operator Portal.

T – Overview

An introduction to the ticketing system within MERLIN Tempus.

SS – Overview

An introduction to the Slideshow view within MERLIN Tempus.

RG – Grouping

How to configure data groups in reports.